SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Superb Life (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Recommend !!! 🔥
Absolutely love this yoga routine! It's gentle, easy to follow and has improved my flexibility so much. Highly recommend for seniors looking for a fun way to stay active!
Perfection in every way!
I was skeptical at first but now I'm hooked. This daily checklist is perfect for keeping me on track with my yoga practice.
I've been a yoga enthusiast for years, but as I got older, I found some of the poses too strenuous. That's when I came across this gentle yoga routine. It was designed specifically for seniors and it has been nothing short of amazing. The daily checklist keeps me motivated and accountable to my practice. Plus, being a digital download means I can access it anytime, anywhere which is super convenient! Each pose focuses on improving flexibility and balance while also promoting relaxation - something we all need in our golden years.
No capital letters needed because the product speaks volumes itself! such an amazing tool that has helped me find balance both literally and figuratively
worthwhile
The printable format of this routine makes it super convenient. I can take it anywhere and do my stretches anytime!
This digital download is the best thing ever happened in my life after retirement. My days are filled with relaxation, thanks to these wonderful routines.
Worth every penny!
As someone who’s always led an active lifestyle, slowing down with age was difficult for me until this product came along. This easy-to-follow guide is perfect not just because it improves physical health by enhancing flexibility and balance but also promotes mental peace – something often overlooked by most fitness routines out there! What sets it apart though is its printable format – you can literally take your workout wherever you go without any hassle!
Never thought yoga could be so enjoyable until I tried this one out! It's not just about flexibility or balance, it's also about inner peace 🙏
It’s like having your personal trainer guiding you through each pose – very detailed instructions which make performing them a breeze
impressive
i've been using this guide everyday since i got it - its simplicity combined with effectiveness deserves all five stars ⭐⭐⭐⭐⭐
Thanks to these routines, I feel more confident with my balance and have fewer worries about falling – couldn’t ask for anything better!
This product has truly changed how I start my day - in the best way possible! Being able to wake up each morning knowing that there’s a fun yet effective exercise routine waiting for me has made such a difference in my life post-retirement. It's not overly demanding like many other exercises out there; instead, it gently guides you through various poses helping boost both your physical strength & mental wellbeing at the same time.
Satisfying